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Bulletin • 6/16/2025

OIG Bulletin, June 2025

This issue of the OIG Bulletin includes an interview with OIG’s Director of Veterans’ Services Oversight Division, recent investigations, Chapter 30B Hot Topics and details about the new One Free Designee for schools.

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Letter • 6/9/2025

OIG Letter Re: Lease of 12 Sharon Avenue 

The OIG issued a letter regarding its findings of the request for proposals (RFP) issued by the town of Norfolk, for a lease of land at 12 Sharon Avenue, Norfolk, and the subsequent agreement between the town and its lessee.

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Press Release • 4/30/2025

OIG Releases 2024 Annual Report

The Office of the Inspector General’s (OIG) 2024 Annual Report summarizes the office’s work to prevent and detect fraud, waste, and abuse of public resources on the state and municipal level across the Commonwealth.

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Report • 4/15/2025

OIG Pandemic Funding Oversight Quarter 1 Report, 2025

The Pandemic Funding Oversight 2025 Q1 report details the OIG’s continued efforts to deliver training and guidance to help Massachusetts public entities properly manage the large influx of federal awards that often accompanies emergencies.

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Report • 11/21/2024

MBTA Customer Service Call Center Report by the OIG

The OIG reviewed the MBTA’s customer service call center contract as required by Section 196 of Chapter 46 of the Acts of 2015.

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Review • 11/21/2024

MBTA Privatization Review #4 – Customer Call Center Contracts

The Transportation Division of the Office of the Inspector General issued a report reviewing the MBTA’s customer call center contracts with Global Contract Services and Excela Technologies.

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Guides & Manuals • 8/7/2024

Chief Procurement Officer (CPO) Form

A local jurisdiction that wishes to use Chapter 30B’s request for proposals process to procure supplies or services over $50,000 must appoint a CPO.

Fill out the form

Bulletin • 7/1/2024

OIG Bulletin, July 2024

This issue of the OIG Bulletin includes updates on recent OIG investigations and cases, the OIG Academy, OIG calling for greater controls and enforcement of post-retirement earnings caps, planning for ARPA obligation deadlines, and snow-related procurements. Chapter 30B public procurement FAQs are also featured.

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Press Release • 12/27/2023

IG Shapiro Concerned That Favoritism May Have Influenced Selection of MBTA Police Dispatch Vendor

The MBTA could not demonstrate that its selection process for a police dispatch vendor was fair and competitive.

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Review • 12/27/2023

A Review of the MBTAs Police Dispatch Services Contract with IXP Corporation Supplemental Report

The MBTA could not demonstrate that its solicitation and advertising process was fair and competitive.

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Bulletin • 12/1/2023

OIG Bulletin, December 2023

This issue of the OIG Bulletin includes information on free cybersecurity awareness training for municipalities, summary of an opinion piece, “A Call to Simplify Electric Bus Procurements,” and the Inspector General’s support for proposed changes to Chapter 30B, in addition to summaries of recent OIG investigations.

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Testimony • 10/16/2023

OIG Letter to Committee on Transportation Re: School Bus Procurement 

IG Shapiro issued concerns to the Joint Committee on Transportation on issues related to the procurement of electric school buses and their associated charging infrastructure.

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