OIG Letter Re: Lease of 12 Sharon Avenue
The OIG issued a letter regarding its findings of the request for proposals (RFP) issued by the town of Norfolk, for a lease of land at 12 Sharon Avenue, Norfolk, and the subsequent agreement between the town and its lessee.
Read the LetterOIG Releases 2024 Annual Report
The Office of the Inspector General’s (OIG) 2024 Annual Report summarizes the office’s work to prevent and detect fraud, waste, and abuse of public resources on the state and municipal level across the Commonwealth.
Read the Press ReleasePandemic Funding Oversight Quarter 1 Report, 2025
The Pandemic Funding Oversight 2025 Q1 report details the OIG’s continued efforts to deliver training and guidance to help Massachusetts public entities properly manage the large influx of federal awards that often accompanies emergencies.
Read the ReportMBTA Customer Service Call Center Report by the OIG
The OIG reviewed the MBTA’s customer service call center contract as required by Section 196 of Chapter 46 of the Acts of 2015.
Read the ReportMBTA Privatization Review #4 – Customer Call Center Contracts
The Transportation Division of the Office of the Inspector General issued a report reviewing the MBTA’s customer call center contracts with Global Contract Services and Excela Technologies.
Read the ReviewChief Procurement Officer (CPO) Form
A local jurisdiction that wishes to use Chapter 30B’s request for proposals process to procure supplies or services over $50,000 must appoint a CPO.
Fill out the formOIG Bulletin, July 2024
This issue of the OIG Bulletin includes updates on recent OIG investigations and cases, the OIG Academy, OIG calling for greater controls and enforcement of post-retirement earnings caps, planning for ARPA obligation deadlines, and snow-related procurements. Chapter 30B public procurement FAQs are also featured.
Read the BulletinIG Shapiro Concerned That Favoritism May Have Influenced Selection of MBTA Police Dispatch Vendor
The MBTA could not demonstrate that its selection process for a police dispatch vendor was fair and competitive.
Read the Press ReleaseA Review of the MBTAs Police Dispatch Services Contract with IXP Corporation Supplemental Report
The MBTA could not demonstrate that its solicitation and advertising process was fair and competitive.
Read the ReviewOIG Bulletin, December 2023
This issue of the OIG Bulletin includes information on free cybersecurity awareness training for municipalities, summary of an opinion piece, “A Call to Simplify Electric Bus Procurements,” and the Inspector General’s support for proposed changes to Chapter 30B, in addition to summaries of recent OIG investigations.
Read the BulletinOIG Letter to Committee on Transportation Re: School Bus Procurement
IG Shapiro issued concerns to the Joint Committee on Transportation on issues related to the procurement of electric school buses and their associated charging infrastructure.
Read the TestimonyInspector General’s Letter in Support of House 3039, an Act Relative to Snow Hauling and Removal
IG Shapiro offered his support to Joint Committee on State Administration for House 3039, An Act Relative to Snow Hauling and Removal. This bill would amend Section 1 of Chapter 30B of the Massachusetts General Laws (Chapter 30B), the Uniform Procurement Act, to add snow hauling and removal to Chapter 30B’s current exemption for snow plowing.
Read the Testimony