Our Team

The Health and Human Services Division (Bureau of Program Integrity, BPI) is a statutory division that oversees the quality, efficiency, and integrity of programs in the Executive Office of Health and Human Services (EHS) and seeks to prevent, detect, and correct fraud, waste, and abuse in the expenditure of public funds for benefit programs. More than one in four residents depend on these programs. Working in collaboration with EHS agencies, the division conducts reviews and investigations to support and improve the agencies and their programs.

BPI also responds to EHS-related complaints received over the OIG’s confidential fraud hotline.

BPI’s enabling statute is Section 16V of Chapter 6A, adopted in August 2013.

• Susanne O’Neil, Acting Director of Health & Human Services

The Healthcare Division (HCD) reviews, analyzes, and reports on a variety of healthcare policy, delivery, and access issues. The HCD is also responsible for conducting the OIG’s annual study of the Health Safety Net (HSN) and Medicaid programs, as required annually by law. In doing so, the HCD makes recommendations for improvements to internal controls and programs to reduce and prevent fraud, waste, and abuse in these vital programs.

• Gregory H. Matthews, Director of the Healthcare Division

The Division of State Police Oversight (DSPO) monitors the quality and integrity of Massachusetts State Police operations, organizational structure, and management functions and seeks to prevent, detect, and correct fraud, waste, and abuse in the expenditure of public funds. The division also monitors policy changes introduced by the Massachusetts State Police to maintain certification and accreditation from state and nationally recognized law enforcement accrediting agencies. 

DSPO’s enabling statute is Sections 72-73 of Chapter 22C, adopted in July 2018.

• David B. Andrews, Director of the Division of State Police Oversight

The Public Procurement & General Government Oversight (PPGGO) Division focuses on the multitude of areas, including procurement, across state and local government that fall within the OIG’s jurisdiction under Chapter 12A that are not otherwise within a specialty division.

• Neil Cohen, Director of the Public Procurement and General Government Division

The Special Funding Oversight (SFO) Unit coordinates the OIG’s oversight of federal and state funds distributed within the Commonwealth for special purposes or with special conditions, such as COVID-19 relief funds. The SFO Unit works with state and federal partners to review programs and provide training and assistance to municipalities and state agencies using such funds.

The Transportation Division (Internal Special Audit Unit, ISAU) monitors the quality, efficiency, and integrity of the Massachusetts Department of Transportation’s (MassDOT) operating and capital programs, including its Highway Division, Registry of Motor Vehicles, Rail & Transit, Aeronautics Division, and the Massachusetts Bay Transportation Authority (MBTA). The division is mandated to examine and assess MassDOT’s governance, risk-management practices, and internal processes to ensure they are adequate and effective. The division also seeks to prevent and detect fraud, waste, and abuse of transportation funds. The division also evaluates potential fraudulent and wasteful spending by regional transit authorities and by cities and towns that use Chapter 90 funds for roadway improvements.

The ISAU’s enabling statute is Section 9 of Chapter 6C adopted in July 2009.

• Emily Pedersen, Director of the Internal Special Audit Unit

The Veterans’ Services Oversight Division (VSOD) oversees services provided to veterans by the Commonwealth and its municipalities. The division monitors these programs to prevent and detect fraud, waste, and abuse of the public resources earmarked for veterans.

• James J. McNeill, Jr., Director of Veterans’ Services Oversight Division

The Audit, Oversight & Investigations (AOI) Division investigates allegations of fraud, waste, and abuse of public resources across state and local government, excluding agencies covered by another OIG division. The division often works with other agencies, municipalities, law enforcement, and state and federal prosecutors. Investigations can result in criminal or civil prosecution, cost recoveries or civil settlements, or a report, letter, or general advisory with recommendations on how to better protect public resources. 

• George A. Xenakis, Director of the Audit, Oversight and Investigations Division

The Government Outreach & Public Policy (GOPP) Division is responsible for government outreach, municipal engagement, and policy and legislative initiatives. This includes regularly communicating with state and local elected and appointed leaders, identifying common issues of concern, and advocating for oversight policies and legislative changes based on OIG investigations. The division is also responsible for fulfilling many of the OIG’s legislative mandates, including review of Construction Management at-Risk projects and public land dispositions.

• Josh Giles, Director of the Government Outreach & Public Policy Division

The Office of the General Counsel (OGC) serves as in-house counsel for the Inspector General and the OIG, providing legal support related to litigation, compliance, human resources, and procurement. The OGC also supports the OIG’s core mission by assisting with investigations, reviews, education, and legislation.

The Learning & Development (L&D) Division offers comprehensive training and support to public officials, public employees, nonprofits, and vendors that work with government agencies, to promote excellence in public procurement, sound governance, and the protection of public resources through the OIG Academy, and the OIG Procurement Support Helpdesk.

• Robin Frkal, Director of the Learning & Development Division

The Data Analytics Division uses exploratory data analysis, statistical analysis, machine learning, and visual analytics to assist other divisions in their work to promote good government. The division develops data management processes and standards and coordinates the data analysis needs of the OIG, ensuring consistency, integrity, security, compliance, and availability of data.

• Alyssa Tasha, Director of the Data Analytics Division

• The Communications Division generates internal and external communications for the OIG, including press releases, social media content, the website, newsletters, speeches, and testimony. The division also responds to media inquiries.
  • Carrie Kimball, Communications Officer
• The Fiscal Division manages all financial matters, including budgeting, payroll, and procurement.
  • Marcelle Payen, Chief Fiscal Officer
• The Human Resources Division manages all recruitment and hiring for the OIG, as well as employee benefits and professional development.
  • Sarah Hoover, Director of Human Resources & Recruiting
• The IT & Cybersecurity Division manages all OIG technology elements including the planning, implementation, operation, security, and support of IT infrastructure and services. The division also ensures the OIG follows cybersecurity protocols.
  • Steve Warren, Director of IT & Cybersecurity
• The Operations Division ensures that the office infrastructure functions properly and assists with procurement and management of office resources.
• The Publications Division drafts, edits, and prepares OIG reports, letters, and advisories for publication, including the OIG Bulletin.
• The Special Projects Division manages projects focused on process improvement and innovation for the OIG.