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Annual Report, Report • 3/1/2024

MassHealth and Health Safety Net: 2024 Annual Report

The OIG’s Healthcare Division reviewed MassHealth’s Applied Behavioral Analysis (ABA) Program in fulfillment of its legislative mandate to examine the MassHealth and Health Safety Net programs.

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Report • 12/27/2023

A Review of the MBTAs Police Dispatch Services Contract with IXP Corporation Supplemental Report

The MBTA could not demonstrate that its solicitation and advertising process was fair and competitive.

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Report • 8/6/2023

A Review of Town of Abington’s Department of Public Works

In response to a complaint, the OIG investigated allegations that scrap metal collected from various town projects was sold to a recycling company and the case was not remitted to the town treasurer. During our investigation, we found that the town failed to implement several recommendations that the OIG made following a previous investigation into allegations of waste and abuse in the town’s Highway Department.

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Report • 7/26/2023

A Review of the MBTA’s In Station Customer Service Contract with Block by Block

The OIG found that while the contract did result in increased coverage of in-station customer service agents at a lower cost, it was nearly impossible to determine if customer service was improved given the deficiencies of the contract such as the lack of performance metrics and vendor oversight and poor
records retention.

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Annual Report, Report • 4/26/2023

OIG 2022 Annual Report

In 2022, the OIG’s work included recovering $1.7 million through restitutions and settlements; receiving and responding to 3,689 hotline queries or complaints, and training 5,282 people through our Massachusetts Certified Public Purchasing Official (MCPPO) program.

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Annual Report, Report • 3/31/2023

MassHealth and Health Safety Net 2023 Annual Report

The OIG's Healthcare Division's 2023 Annual Report summarizes its analysis and recommendations for stronger collaboration between MassHealth and the Massachusetts Department of Developmental Services.

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Annual Report, Report • 3/15/2023

Internal Special Audit Unit 2022 Annual Report

In 2022, the OIG's Internal Special Audit Unit reviewed MBTA contracts for privatized services, including absence management and police dispatch services, the MBTA’s expenditure of federal pandemic funds, and analyzed past-due monies owed to MassDOT under various leases of its properties.

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Annual Report, Report • 3/1/2023

Division of State Police Oversight 2022 Annual Report

In 2022, the OIG's Division of State Police Oversight reviewed troopers’ use of leave time to work overtime shifts and monitored the MSP’s efforts towards achieving accreditation. This report also includes updates on civil recoveries from former troopers.

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Report • 2/10/2023

Mashpee Housing Authority: Review of Contract with Former Executive Director

This report details what can happen when a leader of a small public agency exercises significant control over agency decision-making without appropriate oversight by the agency’s governing board. As the OIG views this, the apparent failure of board members to fully understand their fiduciary responsibilities and provide the necessary oversight can easily create significant risks of fraud, waste or abuse of public funds.

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Report • 10/17/2022

A Review of the MBTAs Absence Management Contract with Workpartners

The OIG made recommendations to the MBTA to improve its procurement practices, contract administration and vendor oversight following its review of an absence management contracts with Workpartners.

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Annual Report, Report • 4/29/2022

OIG 2021 Annual Report

This report summarized IG Cunha's tenth and final year as IG. The OIG's work in 2021 included collaborative efforts with other agencies to strengthen oversight of the billions of dollars in pandemic-related funds that the federal government has distributed to agencies, businesses, individuals and non-profit organizations.

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Annual Report, Report • 3/15/2022

Internal Special Audit Unit 2021 Annual Report

This report summarizes the ISAU’s principal investigations, reviews, audits and other activities over the last year, including bridge maintenance contracts, MassDOT leases, MBTA privatization contracts and federal pandemic funding.

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