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Press Release • 2/19/2025

OIG Completes Review of Cape Cod Airport’s Use of Federal Pandemic Relief Funds

The OIG found that the Cape Cod Gateway Airport used federal pandemic relief funds appropriately.

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Press Release • 11/21/2024

IG Shapiro Calls on MBTA Senior Leadership to Improve Business Management Functions

Boston, MA — In a report released today, Inspector General Jeffrey S. Shapiro again called for improvements in basic business management functions at the MBTA. The report, MBTA Privatization Review #4: Customer Service Call Center Contracts with Global Contact Services (2017 –…

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Report • 11/21/2024

MBTA Customer Service Call Center Report by the OIG

The OIG reviewed the MBTA’s customer service call center contract as required by Section 196 of Chapter 46 of the Acts of 2015.

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Review • 11/21/2024

MBTA Privatization Review #4 – Customer Call Center Contracts

The Transportation Division of the Office of the Inspector General issued a report reviewing the MBTA’s customer call center contracts with Global Contract Services and Excela Technologies.

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Press Release • 10/3/2024

OIG Completes Review of Nantucket Airport Federal Pandemic Relief Funds Usage

The OIG found that the Nantucket Memorial Airport used federal pandemic relief funds appropriately.

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Press Release • 12/27/2023

IG Shapiro Concerned That Favoritism May Have Influenced Selection of MBTA Police Dispatch Vendor

The MBTA could not demonstrate that its selection process for a police dispatch vendor was fair and competitive.

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Review • 12/27/2023

A Review of the MBTAs Police Dispatch Services Contract with IXP Corporation Supplemental Report

The MBTA could not demonstrate that its solicitation and advertising process was fair and competitive.

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Bulletin • 12/1/2023

OIG Bulletin, December 2023

This issue of the OIG Bulletin includes information on free cybersecurity awareness training for municipalities, summary of an opinion piece, “A Call to Simplify Electric Bus Procurements,” and the Inspector General’s support for proposed changes to Chapter 30B, in addition to summaries of recent OIG investigations.

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Press Release • 11/6/2023

Former Transit Police Sergeant to Pay Restitution in Stolen Wages Case

Boston, MA — A Boston Municipal Court judge placed former Transit Police officer, Sgt. Michael Adamson on pre-trial probation for 3 months during a disposition hearing on November 2, 2023. As part of the pre-trial probation disposition, Sgt. Michael Adamson will pay restitution of $600 to…

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Press Release • 9/25/2023

Former Buyer for the MBTA Pleads Guilty to Larceny, Bribery, Illegal Gratuity and Procurement Fraud Charges

BOSTON – A former buyer for the Massachusetts Bay Transportation Authority (MBTA) pleaded guilty in Suffolk Superior Court to larceny, bribery, illegal gratuity and procurement fraud charges connected to his job hiring and managing vendors for the MBTA.
Timothy Dockery, age 57, of Plymouth, pleaded guilty…

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Report • 8/31/2023

MBTA Agreement with MassChallenge, Inc

The OIG found that the MBTA did not have a clear objective in pursuing the sponsorship agreement and did not oversee the contract and vendor by assigning a contract administrator. The OIG also found nothing to indicate that the MBTA followed through with its chosen startup to leverage the agreement’s anticipated benefits.

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Review • 8/31/2023

MBTA Agreement with MassChallenge, Inc.

The Office of the Inspector General’s Internal Special Audit Unit (ISAU) has completed a review of the Massachusetts Bay Transportation Authority’s (MBTA or authority) decision to be a sponsor for MassChallenge, Inc. (MassChallenge), a nonprofit organization that “connects startups, experts, corporations, and communities to grow and transform businesses and economies.”

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